Support
We're with you at every stage.
We support every CLOEN project throughout its life cycle: planning, installation, everyday use and after-sales. Our team is available to answer any question about your system.
CLOEN support
We support every project.
CLOEN is not just technology. It is a system that needs to be integrated correctly.
That is why we work with professionals throughout the process, from planning to commissioning.
Pre-sales advice
We work with kitchen studios, interior designers and industry professionals from the planning stage.
Installation support
CLOEN offers installation and laser marking of cooking zones in Spain.
Getting started
System validation and support until everything works correctly.
After-sales service
Once installed, CLOEN provides support to ensure the system works correctly and to resolve any incident.
Installation
Simple, integrated installation.
The system is designed to fit into standard kitchen processes, making it easy to install on standard materials such as porcelain. It doesn't require complex changes to the way professionals work. CLOEN also offers an additional installation and laser marking service for cooking zone centres in Spain.
Support
Technical support and commissioning.
— Pre-sales advice — Installation support — System validation — Commissioning Contact our technical support team directly:
sat@cloen.esAfter-sales
After-sales service.
Once installed, CLOEN provides support to ensure the system works correctly and to resolve any incident. Technical support contact:
sat@cloen.esPreguntas frecuentes
Invisible induction lets you cook beneath the worktop (usually porcelain, also known as sintered stone or technical ceramic), with no visible hob.
At CLOEN, the modules are installed beneath the surface and transmit energy directly to the cookware or compatible appliance. This keeps the surface continuous, clean and functional, with all the advantages of induction: speed, control, efficiency and safety.
Yes. CLOEN is designed to deliver performance equivalent to traditional induction.
Energy is transferred to the cookware via electromagnetic fields, even through porcelain, maintaining efficiency and control. The main difference is functional and aesthetic: when not in use, the surface is completely free as a workspace.
Yes. CLOEN handles long cooking such as stocks, stews or slow cooking, with precise, stable power control.
The system is designed to offer an experience equivalent to traditional induction. Thermal management is adapted to an under-surface integrated system without affecting performance or limiting continuous use. You can cook for hours as normal, maintaining efficiency, control and safety.
The zones must be defined on the worktop and can be identified with discreet markers or guides.
Each zone has a defined centre that serves as a reference for placing cookware or a compatible appliance. From that point, the cooking area corresponds to standard diameters similar to those of traditional induction (approx. 18, 20, 24, 28 or 32 cm, depending on the model). With use, finding them becomes intuitive and natural.
Warranty
Designed to last. Guaranteed.
2-year commercial warranty
All CLOEN products include a 2-year official warranty, managed through the authorised technical service.
Free warranty extension
Register your product and get an extra 12 months of warranty at no cost. Available on selected products.
Activate by registering
Fill in the registration form with your product details to activate the warranty extension.
After-sales support
For any incident or technical query, contact our technical support service:
sat@cloen.esProduct registration
Register a CLOEN product
Sign in to your account to register your product and activate the extended warranty. If you don't have an account yet, you can create one in under a minute.
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Direct contact